QUALITY ASSURANCE

20Twenty is proud of the strong relationships we have built with our suppliers, many of whom have been working with the 20Twenty team for many years. To accommodate for the expansion of our supplier base to meet our growing customer needs, and 20Twenty’s exceptionally high standards for quality products, 20Twenty periodically reviews our relationships with our suppliers and inspects their production and development facilities to ensure our products meet and exceed the industry standards.

20Twenty Lighting requires each of its suppliers to meet the highest standards for all goods and services. Our suppliers understand our culture and expectations. Our requirements include a passion for in-depth quality assurance, and we expect, in return, our suppliers to be just as committed to delivering products and services which exceed our expectations. Customer satisfaction is critical to our business.

20Twenty products are manufactured to meet the stringent controls of a wide range of certification standards. Our suppliers are ISO9001 certified at a minimum, and use quality control management systems to ensure the final product meets our rigorous expectations.

The QA process includes several steps which test the life, reliability and safety of the products. Secondary tests are conducted to ensure the ingress protection, optics and materials are to 20Twenty Lighting’s high expectations.

20Twenty lighting is proud to offer products with high finished product quality pass rates. The relationships we have with our suppliers provides us confidence that our products will satisfy our customers’ requirements for high quality and energy efficiency.